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Environment review
We inventory devices, operating systems, important applications and current protection. We identify the alert-handling team and required integrations.
Endpoint protection
EDR: detect and respond to attacks
We deploy EDR to help IT teams investigate suspicious activity on computers and servers and take action. We define protection coverage, test the impact on applications and agree who handles alerts and authorises a response.
Trusted by
Companies and institutions that need stable IT.
What happens after a threat alert?
A notification in a console does not resolve an incident. EDR helps investigate events on a device and take supported actions, such as isolating a computer from the network. We combine configuration with working procedures: who reviews the alert, who authorises disconnecting a system and how the issue is escalated.
Services that complement endpoint protection
EDR is one part of business security. We review its connections with incident handling, updates, privileged accounts and backups when defining the project.
Incident handling
Combining information from systems with agreed investigation and response.Vulnerability management
Prioritising updates and fixes that address known weaknesses.Privileged access
Controlling accounts with extensive permissions and how they are used.Backup and recovery
Preparing backups and testing data restoration after a failure.ISO 27001 · TÜV NORD Polska
TÜV NORD Polska has certified Virtline’s information security management system to PN-EN ISO/IEC 27001:2023-08. The published certificate states its scope and validity.
View Virtline’s certificateEDR implementation process
We begin with a selected group of computers and servers. Application, alert and response tests come before wider deployment.
02
Selection and pilot
We check licensing and support for specific systems. Protection is installed on an agreed group and its impact on work is measured.
03
Configuration and rollout
We adjust rules, roles and notifications. Agreed scenarios are tested before protection is extended to further devices.
04
Acceptance and support
We hand over settings, test results and instructions. We agree reviews of exclusions, updates and ongoing alert analysis.
Practical scope
What an EDR deployment delivers
Acceptance covers the agreed protection and incident handling arrangements, not just the number of installed agents.
A list of protected devices, groups and settings. Unsupported systems, exceptions and work needed to extend coverage are recorded separately.
Pilot results, alert tests and authorised response actions. We check the impact on important applications and the justification for exclusions.
People responsible for alerts, service hours and action approval. We document contacts, escalation and the conditions for isolating a device.
Instructions for administration, alert review and updates. We agree future support and checks for devices that stop reporting.
A tool does not replace incident handling
The types of threats detected and available actions depend on the platform, operating system and licence. We do not promise detection of every attack or round-the-clock support without a separate agreement. Isolating a server can interrupt a service, so authority for that decision is defined in advance. Tests do not involve running real malware in the company environment.
Questions about EDR deployment
How does EDR differ from antivirus?
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Modern antivirus also analyses behaviour and blocks threats. EDR adds more detailed investigation and response capabilities. Both often form part of one platform; we compare the actual product and licence, not just its name.
Who will respond to alerts?
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We agree this before deployment. Your team, Virtline within an agreed scope or a named provider can handle alerts. We define service hours, contacts and actions that require approval. A licence alone does not include round-the-clock monitoring.
Can EDR affect business applications?
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We assess that risk during the pilot. Important applications and device load are tested, with agreed exclusions and a way to roll back the change. We do not promise zero impact without checking the actual environment.
Can we keep our current protection?
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We first review the product, licences and configuration. Options include improving the existing setup, adding capabilities or changing platforms in stages. Buying a new platform is not a required outcome of the review. This also applies to existing solutions such as WatchGuard Endpoint Security or SentinelOne Singularity. We check features, supported systems and available actions against the actual version and licence. For ESET PROTECT, we check the subscription and ESET Inspect connection; the console name alone does not establish EDR/XDR coverage. For Sophos Endpoint and WithSecure Elements XDR, we verify available features and the licences assigned to devices.
Define protection and alert handling
Tell us roughly how many computers and servers you have, which protection you use and how alerts are handled. Let us know whether you need a pilot, configuration improvements or ongoing support.
Discuss EDR deployment