Discussing failure impact
We select important services and agree acceptable downtime and loss of recent changes. We collect information on current backups and previous recovery attempts.
Backup and Disaster Recovery
We help your business prepare for server failure, lost files or an unavailable application. We agree what needs to be restored first, review existing backups and carry out a recovery test within an agreed scope.
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Restoring files alone may not bring an application back into service. It may also need a database, user accounts, network connections and other systems. We help document these dependencies and agree acceptable data loss and downtime. We compare business needs with what the backups actually cover, identifying gaps before equipment, licences or additional services are ordered.
The review can result in recommendations for your team or a separately commissioned implementation. We distinguish those scopes before work begins.
TÜV NORD Polska has certified Virtline’s information security management system to PN-EN ISO/IEC 27001:2023-08. The published certificate states its scope and validity.
View Virtline’s certificateWe plan the test with the application contacts. We do not restore data to production without agreement.
We select important services and agree acceptable downtime and loss of recent changes. We collect information on current backups and previous recovery attempts.
We examine coverage, storage, access and dependencies. We agree the backup to test, the destination environment, safety conditions and completion criteria.
In the agreed environment, we restore data or a service and check it with the application owner. We measure the process, record problems and do not expand the test without the client’s decision.
We provide findings and an improvement plan. We agree responsibility for changes, required resources and a further review date. Implementation and ongoing support are commissioned separately.
Practical scope
The result applies to the reviewed and tested scope. Systems that could not be tested are identified separately.
An agreed list of systems, data and dependencies: servers, databases, files, accounts and selected cloud services. We record backup locations, responsible people and identified gaps.
The order for restoring important services, with required access, resources and contacts. We agree who authorises recovery and how the team will check that an application is ready for use.
A description of the test actually performed, the backup selected, timing and outcome. We record problems, test-environment limitations and differences from business expectations. A failed test is also a result that needs discussion.
Recommendations on missing backups, isolation, capacity, permissions, monitoring or documentation. We identify work requiring a separate implementation and when to repeat the test.
The review covers existing tools, such as Veeam, Acronis, Synology or QNAP, where they are used in the agreed environment. Local, off-site and change-protected copies are selected according to recovery and maintenance needs. A successful test does not guarantee recovery of all data after every incident. Following an attack, safe recovery conditions must first be established.
RPO describes the loss of recent changes a business can accept; RTO is the target time for restoring a service. These are objectives agreed for specific systems, not automatic guarantees. A test helps establish whether current backups and resources can meet them.
Yes. We can review the existing backups and test a selected scenario. Your own team or another provider can use the report. Commissioning a review does not require you to buy a new solution.
No. The complete service may require a database, accounts, configuration and connections to other systems. We therefore agree whether the test covers one file, a machine or application operation, and document its limitations.
We agree a schedule based on system importance, the rate of change and previous results. It should be reconsidered after migration or changes to applications, infrastructure or backup arrangements. We do not assign one interval to every business.
Tell us your most important system, current backup tool and the date of the last recovery test, if known. Describe what interruption your business cannot accept. Do not attach data backups or passwords.
Discuss a recovery test