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Understand the needs
We review roles, knowledge levels, typical incidents, existing procedures and reporting channels. We discuss the company's requirements relating to ISO 27001, NIS2 or data protection.
Security awareness
Information security training
We teach people to recognise fraud attempts, protect business information and report suspicious events. The programme is tailored to staff, management and IT. We combine examples with exercises and agree knowledge checks, materials and follow-up before training begins.
Trusted by
Companies and institutions that need stable IT.
From policies to everyday decisions
We use examples of fraudulent emails, texts, calls and invoices, account takeover attempts and impersonation of managers. We also cover information requests under false pretences, following staff into restricted areas and planted storage devices. Exercises cover passwords, additional sign-in verification (MFA), mobile devices, remote work, VPN and file sharing. We explain how to handle personal data, documents, trade secrets and client information, and respect the rights of the people whose data is used. Participants practise what to report, to whom, how promptly to act and what to avoid after noticing a suspicious event.
Risk reduction From policies to everyday decisions
Further support for your business
Training can be a standalone assignment. A recurring programme, behavioural testing and changes to security controls each have a separately agreed scope.
SAT programme
Recurring short training sessions, reminders, phishing simulations and review of results.Social engineering tests
Agreed simulations of fraud attempts, assessment of responses and a report with recommendations.Data protection
Information classification and rules for protecting personal data, documents and confidential information.For statutory auditors
Security support for audit firms, including training and materials relating to KSB 315 and TrustGuard.ISO 27001 · TÜV NORD Polska
TÜV NORD Polska has certified Virtline’s information security management system to PN-EN ISO/IEC 27001:2023-08. The published certificate states its scope and validity.
View Virtline’s certificateHow the training runs
We first identify the decisions and behaviours the training needs to address. We then select the programme, exercises and assessment method.
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Plan the programme
We choose groups, topics, format and exercises. We agree duration, dates, materials and any test or completion documents, taking locations and shift work into account.
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Training and practice
We discuss cases from participants' work and practise checking suspicious requests and reporting events. Sessions allow for questions, explanations of procedures and any agreed knowledge test.
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Summary and refreshers
We provide the agreed materials and results, identify topics to revisit and highlight procedural or communication issues. Further training and simulation cycles are agreed separately.
Practical scope
What you receive after training
Materials and assessment methods are agreed in the programme. A test checks knowledge; an exercise checks responses to a particular scenario. Neither guarantees that all incidents will be avoided.
Topics, audience, format and agreed duration. Materials help people revisit the rules after training or introduce them to new staff.
A participant list with the date, trainer and topics. Participants can receive a Virtline certificate of completion bearing their name and stating the programme, topics, date, format and hours.
Where included, we provide test results and a group report. We identify unclear topics and roles needing a refresher. Reporting exercises check use of the right channel, for example after fraud, a data leak or device loss.
Recommendations for HR, IT, compliance and management on refreshers, communications, procedures and security controls. We can plan short reminders, another simulation or post-incident training; dates and responsibilities are agreed.
Training matched to each role
Office staff, finance, HR and sales practise protecting information and verifying messages and payments. Management covers crisis decisions, communication, supplier risk and the responsibilities of risk owners. IT and administrators address privileged accounts, logs, backups, vulnerabilities, alerts and security documentation. Compliance teams and information owners discuss management-system roles and how to handle personal data breaches, including the route for notifying the relevant authority. We also account for audit teams' needs. These are training topics, not an automatic transfer of operational duties.
Training questions
Can training take place online?
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Yes. We offer on-site, live online via Teams or Zoom, and hybrid sessions. Self-paced modules on the company's learning platform or downloadable materials are also possible. For larger organisations, we can plan successive groups and train people to deliver further sessions internally.
How long does the training take?
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Duration depends on participants' roles and knowledge, the number of topics, exercises and assessment method. New-starter training, a finance workshop and a management session serve different purposes. Module duration, group size and dates are confirmed in the agenda and proposal; one format does not suit every company.
Do participants receive a certificate?
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They can receive a Virtline certificate of completion bearing their name. It is not ISO 27001 certification for the organisation or a new professional qualification for the participant. The programme, attendance, test and recommendations can support training records for ISO 27001, NIS2 or GDPR, but do not on their own establish company-wide compliance.
Can training include a phishing simulation?
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Yes, with an agreed campaign scenario and scope. We can assess responses before training, run the sessions and repeat the exercise. The report shows results for that scenario and the actions needed; it does not assume improvement in advance. A recurring SAT programme adds further cycles and is not automatically included in a single training session.
Plan training for your team
Tell us participants' roles and numbers, locations and situations you want to practise. Include your preferred format and timing, and the materials or completion records your company needs.
Discuss training for your team