Ongoing IT support
We take care of your IT or work alongside your internal team. We agree on responsibilities, how to report issues and the terms of support.
Explore IT support
Since 2014
Secure IT for your business
We support your staff, maintain your systems and protect your data. We carry out security audits and implement the recommended changes. Work with us for ongoing IT support or a specific project.
Trusted by
Companies and institutions that need stable IT.
How we can help
From everyday staff support to security audits and new system implementation.
Business IT support
We help staff resolve problems with computers, email and applications. We also manage your servers and network.Data security
We identify weaknesses that could allow unauthorised access to data and strengthen the protection of accounts, devices and systems.Security audits
We assess safeguards and documentation against NIS2, DORA or ISO 27001. You receive a report with recommended improvements.IT implementation
We deploy Microsoft 365, networks, servers and backups. We select and configure solutions and help you migrate to them.Workflow automation
We connect systems and automate document workflows and reporting, using AI where it helps with a specific task.For statutory auditors
We help assess IT environments in audits under the Polish standard KSB 315. We also train auditors and secure their firms' systems.ISO 27001 · TÜV NORD Polska
Our information security management system is certified by TÜV NORD Polska.
View the certificateCooperation process
We agree on the scope, costs and schedule before work begins. We keep you informed of progress and review the results with you at the end.
01
Initial conversation
Tell us what is not working or what you want to change. We ask about your systems, users and deadlines to establish whether you need ongoing support, help for your internal team or a one-off project.
02
Scope and proposal
Before work begins, we agree tasks, costs, dates and contacts. We also define your company's responsibilities and how the completed work will be checked.
03
Delivery
We carry out the agreed tasks and keep you informed of progress. We plan any system downtime with you and discuss additional work or costs before proceeding with them.
04
Handover and support
Together, we check the completed work. We provide the results and relevant documentation, such as an audit report or configuration notes. If you need ongoing support, we agree on its scope and how to report issues.
Frequently asked questions
Can you take over our IT support or work alongside our team?
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Yes. We can take responsibility for an agreed scope of IT support or help your internal team with selected tasks. Before starting, we agree on responsibilities, support channels and service terms.
Can you implement the recommendations from an audit?
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Yes. We can help implement the improvements identified in the report. We agree separately on their scope, priorities, costs and schedule, taking business continuity into account.
What determines the price and delivery time?
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The type of service, number of users, systems and locations, availability of documentation and scope of work. Share these details and your preferred deadline. Once the scope is agreed, we provide a quote and a feasible schedule.
Do you support businesses outside Krakow?
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Yes. We support businesses across Poland and the European Union. Remote work and any on-site visits are agreed according to the service and the organisation's needs.
Talk to us about your IT
Describe the problem or planned change. If you have a deadline, include it in your message.
Contact us