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Assessment and selection
We inventory devices, servers, email and current protection. We agree licences, reporting needs, responsible staff and any additional modules.
ESET for business endpoints
ESET PROTECT deployment and support
We select ESET licences for your environment, plan migration from your current antivirus and configure the console, policies and alerts. You receive a device protection report and operating procedures. Ongoing support is agreed separately.
Trusted by
Companies and institutions that need stable IT.
ESET configured for your environment
We help businesses in Krakow and across Poland organise protection for Windows and macOS workstations, laptops used for remote work, servers and email. We account for mobile devices and virtual environments when selecting supported products and licences. We review the current antivirus, missing agents, exceptions and reporting needs. ESET PROTECT provides central management; appropriate components protect devices, servers and cloud services. We select cloud management or ESET PROTECT On-Prem according to technical requirements and the subscription.
Related security and IT services
We select extensions and integrations based on risk and how incidents will be handled. Not every subscription includes every module.
EDR and threat analysis
ESET Inspect adds behavioural and process analysis and supports incident response. Our EDR page explains the scope of this type of deployment.SOC and SIEM
Connect alerts with security monitoring. We agree which events to export to SIEM through Syslog and how to escalate them.Microsoft 365
Administration and security for Microsoft 365. We select email and file protection through ESET Cloud Office Security as a separate component.Ongoing IT support
ESET maintenance can be combined with helpdesk support, administration, device changes and ticket handling.ISO 27001 · TÜV NORD Polska
TÜV NORD Polska has certified Virtline’s information security management system to PN-EN ISO/IEC 27001:2023-08. The published certificate states its scope and validity.
View Virtline’s certificateESET implementation process
We migrate in stages to reduce the risk of protection gaps and conflicts with the previous antivirus.
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Console and pilot
We configure roles, groups and baseline policies. On selected devices, we check installation, application behaviour, exceptions and alert delivery.
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Migration and configuration
We agree removal of the previous antivirus and agent deployment, for example through Group Policy (GPO), Intune or remote management tools (RMM). We check assigned policies, updates and protection status.
04
Handover and support
We review the report, unresolved issues, recommendations and procedures. We agree handover to your IT team or the scope of ongoing maintenance by Virtline.
Practical scope
What you receive
Handover covers the agreed configuration, device status and documentation for your IT team.
Device groups, administrator roles, notifications and protection status views. We document agreed connections to Active Directory or Entra ID.
We set rules for scanning, updates, firewall, web protection, USB controls and HIPS. HIPS helps protect against unwanted system activity. We account for feature availability, user roles, servers and application requirements.
Protected devices, agent status, conflicts, unresolved issues, risks and recommendations. We check how settings and scan schedules affect applications.
Initial analysis of the device, account, email and network, escalation, helpdesk tickets and user communication. Where ESET Inspect is in scope, we document searches for indicators of compromise (IoCs), analysis of rules mapped to MITRE ATT&CK and isolation of supported devices.
Modules and service boundaries
The scope may include ESET LiveGuard Advanced for analysing suspicious files in an isolated cloud environment, ESET Full Disk Encryption for disk encryption and ESET Secure Authentication for multi-factor authentication (MFA). MFA integrations with VPN, Remote Desktop (RDP), Outlook Web App or Microsoft 365 require compatibility checks for the specific environment. ESET reports may support NIS2, ISO 27001 or DORA assessments, but deployment alone does not establish organisational compliance.
Questions about ESET deployment
Does Virtline only help with licence purchases?
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No. We help select licences and scope, deploy the console and agents, and configure policies, alerts and reports. We also agree migration and documentation. Cost and timing depend on the environment, components and work required; buying a licence does not automatically include ongoing support.
Do we need to replace antivirus on every device at once?
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No. We start with a pilot and agree subsequent device groups. We check how to uninstall the old product, remote device availability, application compatibility and protection status after migration. The report records issues and devices still awaiting migration.
How do you select server and email protection?
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We select ESET Endpoint Security for workstations and ESET Server Security for Windows and Linux servers. On-premises Exchange can use ESET Mail Security. For Microsoft 365, including OneDrive and Teams, and Google Workspace, we select ESET Cloud Office Security for malware and phishing protection. The exact scope depends on the subscription, supported systems and architecture.
What can ongoing support include?
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Reviews of alerts, exceptions, agents, modules and protection updates, plus reports, licence renewals, device enrolment and retirement, and recommended changes. We agree the schedule, including quarterly reviews where needed. EDR/XDR tools are not an analyst-led MDR service. We agree event analysis, support hours, responsible staff, permissions and isolation decision procedures separately.
Define the deployment scope
Tell us your device numbers and types, server operating systems, email services, current antivirus and expectations for reporting and ongoing support. We can then discuss licences, a pilot and migration.
Discuss ESET deployment