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Describe the problem or change you are planning. Include a delivery deadline if you have one. You can also call us or email [email protected] directly.

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We will reply to the email address provided. If your enquiry is urgent, please call.

biuro@virtline.com+48 12 200 27 10

+48 12 200 27 10 [email protected] Wadowicka 8A, 30-415 Krakow, Poland

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Discuss working with us

Tell us what is not working or what you plan to change. You do not need to choose a service name. Details about your systems, user numbers and locations will help us prepare a quote. We can discuss the rest, whether you need ongoing IT support, an implementation or a security audit.

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+48 12 200 27 10. Call us about IT support, a security audit or an implementation.

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[email protected]. Describe your enquiry and include your contact details.

ISO 27001 · TÜV NORD Polska

Our information security management system is certified by TÜV NORD Polska to PN-EN ISO/IEC 27001:2023-08. The published certificate sets out its scope and validity.

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Questions before getting in touch

What should I write if I do not know what caused the problem?

Describe what you can observe, the affected system and when the issue started. You do not need to suggest a technical solution. In our first conversation, we will establish which details are needed for further work.

Can I ask about a single project?

Yes. You can enquire about one implementation, audit or upgrade, as well as ongoing IT support. We agree the scope and terms before work starts.

How do I report an urgent fault under an IT support agreement?

Report urgent faults through the channel specified in your agreement. This website form is for business enquiries and does not replace the agreed incident reporting process. Do not include passwords, access codes or confidential files; we will arrange how to exchange these separately.

Can I send access credentials through the form?

No. Do not enter passwords, keys or access codes. If the service requires confidential information, we will agree what is needed and a secure way to provide it.