A production operator scans a component and handles a paper document at a mobile workstation.

Digitisation of the enterprise

Business digitalisation

We help change a process that causes delays, errors or repeated manual data entry. We connect an assessment of daily work with system selection, integrations, security and implementation. We also prepare the technical investment scope for funding; the responsible institution, not Virtline, decides whether to award a grant.

Trusted by

Companies and institutions that need stable IT.

  • AdAc
  • Baseline
  • BTW
  • Charlie
  • Dako
  • EVO
  • FTH
  • IFJ
  • MAEM
  • Banki Spółdzielcze BPS
  • PJG
  • Spinel Trade
  • Suder
  • Ziko Apteka
  • Aforti
  • Base Finance
  • CADM
  • Consol
  • Deka Trans
  • Ferro
  • GATE
  • Igoria Trade
  • Magnet Audit
  • Novacura
  • Przetargi
  • Streamsoft
  • VUMO
  • Audytplus
  • BKB Kancelaria Prawna
  • CBT
  • Contimax
  • ERBET
  • FOMACH
  • Geotermia Podhalańska
  • LATIS
  • Metgal
  • PIBR
  • Spontex
  • Super Krak
  • Wolimex

Start with one process

Digitalisation changes how people work with data, documents and communication. It can cover sales, customer service, production, warehousing, finance or management reporting. With management and process owners, we select the problem, a measure of improvement and the initial scope. This also applies to micro, small and medium-sized businesses developing online sales or remote and hybrid work. Not every company needs to replace all its IT; we review existing solutions and dependencies before deciding what to buy.

Discuss your digitalisation project

ISO 27001 · TÜV NORD Polska

TÜV NORD Polska has certified Virtline’s information security management system to PN-EN ISO/IEC 27001:2023-08. The published certificate states its scope and validity.

View Virtline’s certificate

Discuss your digitalisation project

How the digitalisation project runs

Four stages cover assessment, investment planning, a pilot and rollout with stabilisation. Timing depends on data, integrations and team availability.

01

Assessment and objectives

We run a workshop with management and process owners and a technology audit. We measure current work and review critical systems, scattered data and security. We identify urgent improvements, work that can be phased and the people who approve decisions.

02

Design and funding

We describe the target process, data exchange, permissions, budget and delivery plan. If funding is being considered, we support programme matching and the technical part of the application. We work with EU-funding advisers on formal application handling. The funding body decides whether to award support.

03

Pilot and corrections

We test one process with a small group. We prepare data cleansing, field mapping, quality checks and a rollback plan for an unsuccessful migration. We test flows through system interfaces (APIs), automation and task duration, and gather user feedback before extending the scope.

04

Launch and stabilisation

We supply the agreed equipment, configure systems, migrate data and activate integrations. We train users, communicate changes and agree when the old workflow ends. We provide agreed launch support, acceptance, documentation, reporting and records for settlement; ongoing operation has named owners.

Discuss your digitalisation project

Practical scope

What you receive

The materials help you approve the scope, review the result and maintain the solution after project delivery.

01 Processes and objectives

Current working practices, users, documents, data sources, manual tasks, errors and costs. A review of infrastructure, applications, licences, accounts, networks, backups and vulnerabilities identifies constraints. We define target information flows, owners and measures to revisit after implementation.

02 Plan and budget

Architecture, tool selection, integrations, migrations, roles, safeguards and ongoing operation. Stages have priorities, milestones, owners and acceptance criteria. We separate one-off costs, recurring costs, licences and labour. For a funding application, we prepare the technical description, business case, cost estimate, schedule and required attachments.

03 Pilot and acceptance results

In a pilot of the selected process, a user group tests data quality, integrations, automation and actual working time. We record tests, issues, corrections and decisions before wider rollout. Reports, acceptance records and configurations support your company and, within the agreed scope, reporting and settlement of IT work.

04 Handover and operations

Instructions, administrators, service owners and a route for reporting problems. We hand over documentation and arrangements for backup, retention, recovery, monitoring and incident handling. Scheduled reviews cover costs, system adoption, risk, process results and the next improvements. Reports and dashboards present the results.

Discuss your digitalisation project

Funding is assessed separately

A project may use your own budget, leasing, preferential loans or non-repayable grants, subject to availability and funding terms. For Poland’s European Funds for a Modern Economy (FENG), regional programmes or National Recovery Plan (KPO), the specific call, applicant, location, scope and costs must be checked. Naming a programme does not mean support is available for this investment. We help describe technology and expenses for eligibility assessment, but do not guarantee a grant, amount or decision date. Leasing does not automatically cover every licence and service. Your company approves the budget and commitments; project costs and risks also need assessment without assuming the grant will be awarded.

Questions about business digitalisation

Does the whole company need to be digitalised at once?

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No. You can start with one process, accounts, email or backup and develop the project in stages. Data and integrations still need to fit together: orders, customers, stock, accounting and production may share information. The scope can include enterprise resource planning (ERP), customer relationship management (CRM) or document management (DMS). We check integration possibilities before selecting a solution. Where a grant is involved, delivery stages must match the terms of the particular project.

Which costs can go into an application, and how long does preparation take?

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For assessment, we can describe hardware, servers, licences, ERP/CRM/DMS implementations, integrations, consulting, training, cloud, backup and cybersecurity. That does not make every item eligible: the call’s conditions determine eligibility. Preparation time depends on scope, estimates, attachments and available information; we agree it after assessment. The institution’s evaluation time is separate. Virtline supports the technical scope and settlement of IT work; the funding body remains responsible for assessing and deciding on the application.

How do we assess whether digitalisation pays off?

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We compare the starting position with pilot results and post-launch operation. Measures include case handling and reporting time, manual tasks, errors and delays, data quality and availability, team workload and process cost. Return on investment (ROI) also takes account of licences, implementation, training, maintenance and the risk of downtime or data loss. We assess the ability to handle more work without a proportional rise in staff time, but do not promise the same return or savings for every business.

How do you manage risk and help staff adopt the change?

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We define process owners, change approvers, minimum data needs and access rights. We consider vendor dependence, additional login verification (MFA), network segmentation, backups, retention, restore tests and automation monitoring to detect errors. Communication, instructions, a pilot and a support route help prevent a return to old spreadsheets and workarounds. After launch, we review actual system use. The project can support preparation for NIS2, ISO 27001 or a customer audit, but implementation alone does not establish compliance or ensure certification.

Discuss where to start

Identify the process causing delays or errors, your systems, user numbers and expected outcome. Include budget, target date and any funding programme. We will agree what information is needed for assessment and the first workshop’s scope. Do not send passwords or confidential customer data.

Discuss your digitalisation project