An IT specialist archives data from a retiring social network during a security and migration review.

Technology and security history

Why Google+ shut down

Google announced the wind-down of consumer Google+ in 2018 after its Project Strobe review. Low service usage and the difficulty of maintaining secure APIs coincided with two separate bugs affecting access to profile data.

500,000 profiles potentially affected by the first bug
52.5 million users affected by the second API bug
2 April 2019 consumer service shutdown date
2 separate incidents described by Google

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The Google+ shutdown

The account below sets out the confirmed information and separates the two distinct API bugs associated with the Google+ shutdown.

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Key security problems affecting Google+

In March 2018, Google discovered and fixed a bug in one of the Google+ People APIs. Apps authorised to access a user's profile could see selected fields shared with that person even when the fields were not public. Analysis of two weeks of logs showed that up to 500,000 account profiles may have been potentially affected. Google found no evidence that developers knew about the bug or misused profile data.

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The second API bug — ap­prox­i­mately 52.5 million users

A separate bug followed a November 2018 software update. For six days, apps could receive broader access to non-public profile fields belonging to a user and people who had shared data with that user. Google reported about 52.5 million affected users, but again found no evidence that developers were aware of or misused the access. On 10 December 2018, Google brought the planned shutdown forward from August to April 2019.

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What was shut down on 2 April 2019

The shutdown applied to the personal consumer version of Google+ and its content. It did not close Google Accounts or services such as Gmail, Drive, Photos or YouTube. Google+ integrations and sign-in were retired earlier, while the enterprise product later transitioned to Google Currents. Currents was also shut down: Google states that customer access ended on 5 July 2023. Business collaboration migrated to spaces in Google Chat, not a restored consumer Google+.

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Questions before starting cooperation.

When was consumer Google+ shut down?

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The personal consumer version of Google+ was shut down on 2 April 2019. The wind-down of APIs and integrations started earlier.

Do 500,000 and 52.5 million refer to the same incident?

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No. The first figure relates to the People API bug disclosed in October 2018; the second relates to a separate bug introduced by a November 2018 software update.

Did Google confirm that de­vel­op­ers exploited the data?

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Google's announcements said it found no evidence that developers knew about either bug or misused the access they inadvertently received.

What is the main lesson for an organisation?

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Every external service needs an owner, least-privilege permissions, an integration inventory, a verified data export, and a migration and access-revocation plan. The plan covers data, accounts, integrations, business dependencies and communication with users. First inventory the scope, then export and verify the data, switch integrations and revoke access.

Plan a secure service transition

We will identify dependencies, export requirements, evidence and the sequence of technical work.

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