01
Understanding requirements
We discuss users, locations, applications and current difficulties. We review equipment, connections and existing licences.
Remote work
Remote and hybrid work for businesses
We bring access to business systems, communication and IT support into a consistent way of working outside the office. We select the changes needed, configure tools and test them with employees. We can also organise the solutions you already use.
Trusted by
Companies and institutions that need stable IT.
Where should you start with remote work?
Employees need their applications, a way to talk to colleagues and help when something stops working. We check what is already in place and where problems arise. We then agree a first stage: improving access, communication, workstations or support requests.
The elements of working away from the office
You can commission one deployment or combine several areas. We consider your existing systems and the way your team works when selecting tools.
VPN access
Employee connections to selected internal business systems.Microsoft Teams
Organising meetings, channels, files and collaboration with guests.Internet telephony
Using business numbers and handling calls outside the office.Remote workstations
Preparing laptops, accounts, applications and user instructions.ISO 27001 · TÜV NORD Polska
TÜV NORD Polska has certified Virtline’s information security management system to PN-EN ISO/IEC 27001:2023-08. The published certificate states its scope and validity.
View Virtline’s certificateRemote work implementation process
We first check a selected group’s daily tasks. Changes extend to other employees after the pilot.
02
Agreeing the scope
We agree changes, costs, timing and responsibilities. We also establish how problems will be reported after launch.
03
Configuration and pilot
We prepare selected tools and accounts. Employees check sign-in, communication and their own tasks; we address the problems found.
04
Launch and support
We extend the completed scope and provide instructions and test results. Ongoing maintenance and access reviews are agreed separately.
Practical scope
What changes after organising remote work
At acceptance, we check the agreed tasks from both the employee’s and the IT administrator’s perspective.
An inventory of user groups, applications, devices and problems. We separate work needed now from changes that can follow later.
Solutions configured within the commissioned scope, with responsibilities for accounts, data and support. We also describe remaining limitations.
Results of application access, file collaboration and communication checks, as applicable. We record device or connection problems that need separate action.
Employee instructions, support contacts and agreed service hours and scope. Your business knows who handles new users, access changes and faults.
Needs first, additional tools second
Not every team needs every service or a VPN for every application. We use working solutions where they meet business needs. New subscriptions, additional protection and post-deployment support are priced for the agreed scope. IT configuration does not replace your business’s working arrangements.
Questions about remote and hybrid work
Can you improve our existing remote-work setup?
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Yes. We start with your tools and employees’ problems. We can improve one area, such as file access or support requests, without replacing the whole environment.
Must VPN, Teams and telephony be deployed together?
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No. Scope follows your applications and working practices. We agree dependencies and the rollout order so the business can decide on the cost of each stage.
Can you resolve connection problems at home?
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We check whether the cause is the device, Wi-Fi, Internet connection, VPN or application. Business-side configuration cannot fix every problem. Where action from the provider or new equipment is needed, we identify it in our recommendations.
What determines the cost of preparing remote work?
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The number of users, device condition, applications, licences and support requested. After reviewing requirements, we define the first stage and separate the costs of later work and maintenance.
Let’s discuss working outside the office
Tell us how many people work remotely, which applications they use and what causes the biggest problem. Include your target date. Do not send passwords or client data.
Discuss remote work